Continual Service Improvement (ITIL)

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Business & Economics - Sales & Marketing
Continual Service Improvement (ITIL)

Continual Service Improvement (ITIL)

Name: Continual Service Improvement (ITIL)
ISBN: 9780113310494

Office of Government Commerce

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ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. Alongside the delivery of consistent, repeatable process activities as part of service quality, ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement.

سب زمرہ:

Business & Economics - Sales & Marketing

سال:

2007

اشاعت:

ناشر کتب:

The Stationery Office

زبان:

english

صفحات:

221

ISBN 10: